An Owner’s Guide to Maintaining As-Builts

By the time a building opens, the project team has produced the most complete digital record of it that will ever exist. Coordinated models, asset data, fabrication-level detail. The owner paid for all of it and on most projects, that record dies at handover: archived, unstructured, unusable by the people who run the building for the next 30 years.

This guide is about the owners who don’t let that happen. It covers why turnover fails (a scope gap, not a performance failure), what the gap costs, and the four principles that separate owners who receive a living digital twin at turnover from owners who receive a hard drive full of PDFs and outdated models. NIST puts inadequate data interoperability in U.S. capital facilities at $15.8 billion a year, with owners bearing two-thirds of it. The last section shows one owner running this playbook on Disney’s 1.2-million-square-foot New York headquarters.

Whether your project is 12 months out, in the final stretch, or already operating, there’s a path in here for where you stand. Download the guide.